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Once your order is on its way, you'll receive an email titled: "Note added to your Molo Market order..." (E.g below):
Open it, and click the Tracking URL link (see example below). Once re-directed to that link, fill in the Tracking ID.
NB - Please Note: The Tracking URL and ID above are simply examples. Your order will have a unique URL and ID.
If your Order involves products from more than one Vendor, you will receive separate emails when each portion of the order is dropped off at the Delivery Service by the Vendors.
Each email will only contain the products which have been shipped by that specific vendor. For your Full Order Details, please refer back to the first Order email you received.
Each Vendor's portion of the order will have a different Tracking URL and Tracking ID due to the fact that they are being delivered from different places by different vehicles.
Need Help? Contact us by clicking the green button with the red heart at the bottom left of your screen.
Safe & Secure Online Payment
We work with trustworthy payment solution providers including VISA, Mastercard, PayFast, and Peach Payments to ensure your checkout is safe, secure, and smooth.
Reliable Delivery & Tracking
We deliver to you directly using our reputable Logistics Partners. You can track your order anytime, anywhere. Click My Account from the menu & then click the Delivery Tracking button.
14-Day Easy Returns
Have an issue with your purchase? No problem. You can exchange or return your purchase up to 14 days from the day you purchased it, completely free of charge. We even pay for the return shipping.
Excellent Customer Service & Support
Contact us anytime by clicking the green button with the red heart on it at the bottom left of your screen or the Messenger icon at the bottom right.
256-bit SSL Data Protection
Our Website is hosted by the Number 1 Recommended Website Host in the World, BlueHost. They handle the SSL Encryption on our Website so none of the data being sent on our website can be hacked or stolen.